Last week we flew business class to Barcelona, this included a connection from Manchester to Heathrow airport. We flew from terminal 3 and ensured we arrived at the airport in plenty on time, to give us the opportunity to have some breakfast and a coffee, before catching our connecting flight.
I must say, BA is my preferred airline but we must have arrived at the airport at an extremely busy time as it took us 40 minutes to check in via the business check in. This is the longest we have ever experienced at a business check in desk. However when we did eventually reach the desk the staffs were helpful and courteous, just experiencing heavy traffic. It was much the same at the express security lane. It seemed to take forever think this was mainly due to security fast tracking families with small children. I do not have an issue with this as we have been in that position trying herd small children through a busy airport, it is so stressful.